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Kind regards,
Hello!
What is Monero?
Monero (XMR) is a privacy‑focused cryptocurrency that allows people to send and receive money anonymously
Untraceable
No one can see where the money came from or went, even blockchain analysts
Full privacy
Monero keeps all hidden: sender, receiver, and amount. Unlike Bitcoin, anyone can see your wallet activity
Fungible
Every coin is the same – no one can blacklist a specific Monero coin because of its history
FAQ
Frequently Asked Questions
What is "MiXo"?
MiXo is a Monero-based exchange that allows you to exchange Monero for Bitcoin and vice versa.
My money is gone?!
If you have lost your money, please contact us at [email protected].
How does it work?
Our exchange process is simple and automated:
1. Choose Direction & Amount
- Select BTC→XMR or XMR→BTC
- Enter the amount you want to exchange
- See exactly how much you'll receive
2. Provide Two Addresses
- Your receiving address (where you want your exchanged funds sent)
- A refund address (in case any issues occur)
3. Send Your Deposit
- Send your funds to the provided deposit address
- BTC requires 3 confirmations
- XMR requires 3 confirmations
4. Automatic Exchange
- Once confirmations are received, exchange happens automatically
- Your exchanged funds are sent to your receiving address
- Track progress with your order ID
Important: Always double-check addresses before sending. Cryptocurrency transactions cannot be reversed.
How well is MiXo protecting my privacy?
Monero payments are fully private. We do not store any personal information about our users. All swaps are anonymous, they are hidden after 7 days completion. You can create ticket without any account and use only the Order ID to get help.
Do you keep records?
We keep only a record of 7 days of completed swaps. After 7 days, they are deleted. along with any tickets you ever created.
What is the indicative rate?
The indicative rate is the rate that is displayed on the exchange page. It is not the rate that will be used for the exchange. The rate is updated every 30 seconds.
Do you log IP addresses?
Yes, we log IP addresses for security reasons. This helps us detect and prevent spam and other malicious activities. Use a VPN if you are concerned about your privacy.
Do you have PGP key?
Yes, here is our PGP key: MiXo.
Do you have an API?
Yes, here is our API MiXo Exchange API.
Do you have an .onion address?
Yes, here is our .onion address: mixoswapxd5iiuwszmfnpjlhx2s5r23zdkazvyzknnxsmlmm6suzhkad.onion.
Do you have a Telegram channel?
No, for safety concerns we are only active on Dread